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Key responsibilities:
1，Work closely with vendors and IT to monitor all phases of SFA projects, including:
- Take brief, design and develop SFA system project plans and brief vendors.
- User acceptance test.
- Host system usage training sessions and edit system user handbooks.
- Organize system pilot when big updates.
- Monitor system usage rate and 400 hotlines call answer rate.
- Manage routine system maintenance, issue tracking and other service requests.
2，Handle other system related sales administrative or sales operation tasks.
3，Analyze and interpret SFA data and generate reports to provide insightful takeaways.
4，Manage In-store photo audit and deliver audit results.
5，Other SOP related tasks from your leader.

Requirements:
1，Education: At least bachelor’s degree in business, marketing, finance, IT, etc.
2，Experience: Minimum 5 years’ experience in FMCG sales operation, SFA related experience highly preferred.
3，Knowledge and Skills:
- Fluent written and spoken English.
- Team leadership skills.
- Good understanding of different methodologies, analytics approaches as well as Data processing skills (Excel, Power BI, etc.)
- Great sense of ownership, detail oriented, and ability to think logically.
- Quick learner and great communication skills.